I don’t want to add another folder!

Posted: September 20, 2010 in User-centered design examples
Tags: , ,

Click image to enlarge

If I’m not really paying attention, I often end up clicking the “Add Another Folder” button when I really want to hit “Save.”

Then, I waste time by backtracking – I have to cancel and start all over again. Reason 5,437 why I hate Blackboard.

What is the usability issue at the root of this user error?

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Comments
  1. hanjunxian says:

    I think it fails to address users’ most common needs of saving by making the ‘Add Another Folder’ so noticeable. Even in cases where adding many folders at a time is usual, it should provide a more intuitive way than asking users to press a button every time they need to create a new folder.

  2. msvanessab says:

    It should also consider adding a prompt to ensure that this is the action to take. Alternatively, it can relocate the button altogether, and add Han’s criteria as well-there are plenty of other ways to add another folder!

  3. Mihaela says:

    Is it just me, or do the “Save” and “Cancel” buttons look like they are grayed out – thus unavailable? The “Add a Folder” button looks like the only active and available option.