0wned = “Getting 0wned, 0wnd, or 0wnzd means getting your arse severely beaten, either mentally, physically, emotionally or other. A word often used by those who deem themselves to be of the l33t status.”
JP Morgan Chase thought they’d do the equivalent of a Reddit AMA (ask me anything) on Twitter. It didn’t go so well.
What does this teach you about online dialogue, marketing & pr, self-organization, and online crowds? What do you take away from this story?